Accessibility at Athena Hotel: Helping You Plan with Confidence

At The Athena Hotel, we strive to provide an inclusive and welcoming environment where guests feel comfortable discussing their individual needs openly and freely. We understand how important it is to have clear accessibility information before travelling, and we believe guests should be able to make informed decisions with honest and practical guidance in advance.

As a traditional London townhouse hotel, Athena Hotel is not a purpose built accessible property, and accessibility can vary depending on the room type, floor level, and route through the building. For this reason, we encourage guests to contact us before booking or travelling so we can provide clear information about the layout of the hotel, possible limitations, and whether the property may be suitable for their specific needs.

Key accessibility information

• We aim to create an inclusive environment where guests can discuss accessibility needs with us in advance

• We provide honest information before booking so guests can decide whether the hotel is suitable for their individual requirements

• Athena Hotel is a traditional townhouse property, so access can vary depending on the room and route through the building

• A lift is available, but not all areas or rooms should be assumed to be fully step free

• Room sizes and bathroom layouts vary, and not all bathrooms include adapted accessibility features

• Guests are encouraged to contact us before arrival to discuss mobility, sensory, communication, allergy, or other support needs

• A wheelchair ramp is available on request

• Ground floor room allocation may be possible with advance notice, subject to availability

• Breakfast access can be discussed in advance, and where needed we may be able to arrange breakfast delivery to the room area

• Reception is available 24 hours a day to provide support and assistance

• Visitor Personal Emergency Evacuation Plans can be completed where needed to help support guest safety during their stay

Our aim is always to be open, respectful, and realistic. We would rather give guests honest information about what we can and cannot offer than make assumptions. By speaking with guests before arrival, we can better understand their requirements, explain the property clearly, and help them decide whether Athena Hotel is the right choice for their stay.

To see our full Accessibility Guide and Policy, or if you would like to discuss any access requirements before your stay, please email us at stay@athenahotellon.co.uk.